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  • How Do I Know If this site is Secured Or Trusted?
    2 Ways To Tell If Your Communication To A Website Is Secure: 1. Look at the uniform resource locator (URL) of the website. A secure URL should begin with “https” rather than “http.” The “s” in “https” stands for secure, which indicates that the site is using a Secure Sockets Layer (SSL) Certificate. This lets you know that all your communication and data is encrypted as it passes from your browser to the website’s server. 2. Look for a lock icon near your browser’s location field. The lock symbol and related URL containing “https” simply mean that the connection between your web browser and the website server is encrypted, which is important. It prevents others from eavesdropping or intercepting your communication between your browser and the website’s server.
  • What products does icsofit sell basically?
    We sell clothing, costumes, cosplays & accessories, which are worn by famous characters and people appearing in films, games, series, animes, cartoons and many more. These items of clothing are suitable for shows, Christmas spruce up, Halloween cosplay, anime cosplay outfits, subject gatherings, and so on. It is likewise a decent decision for everyday wear.
  • How would we help our costumers worried about any kind of business things connected with the business?
  • For what reason Do Your Items Cost More Than Previously?
    We endeavor to convey the best items we can make, from the time we spend on development and have continuous supply of pure & qualitative long lasting materials for each of our products. It has forever been our main concern to guarantee anything that choice we make is straightforward and fair & as being said, since we hold value to the qualities of our products a lot, we don't want any of our consumers to be disappointed because of the products are of low quality. When it comes to quality our team are really strict and concern towards our suppliers and manufacturers. Our crude fixing costs have become more costly throughout recent years; for us to keep a more elevated level of value for our items, it's important as far as we're concerned to build our costs. We thank you for your constant support and understanding.
  • How to order the right size?
    On each product page, please check your right size
  • How should I care for my outfits?
    We suggest that you wash each of your pieces of clothing in cool water and line dry. In addition to the fact that this is perfect for the climate, yet it will guarantee the life span of the characteristics of the outfits, regardless of what kind of item you've bought.
  • What’s that smell coming from the t-shirts?
    Upon arrival, you MAY find your t-shirt comes with something a little extra. Extra residue and any strange odors are caused by the process used to print the design. Washing your new tee in cold water and hanging it to dry should do the trick.
  • Are those items of clothing made from excellent material that would make it last long?
    Yup! Every single items of clothing on this store is made from long lasting qualitative and pure materials.
  • How long will my refund take?
    We aim to process returns within 7 to 10 business days from delivery to our distribution center. You will receive a confirmation email when complete.
  • How do I return defective or flawed items?
    You’ll need to contact us to return it.
  • How much do i have to pay to return a type of faulty product for the same type of product but where its size, conditions & etc are good?
    All returns are free of charge in brief.
  • How will I be credited after the product is returned?
    1. when a product is returned to us, we treat the refund directly through the payment method used for placing the order. 2. - if you paid by credit card, the value of the products returned will be credited to your card. 3. - if you paid by paypal, the value of the products returned will be credited to your paypal account. 4. delivery charges are not reimbursed unless the product was faulty.
  • How long will it take to be credited after returning a product?
    Unworn products that are returned are normally credited within 3-5 days following receipt and completion of the necessary quality controls.
  • Is it possible to exchange a product for another product?
    No! We invite you to return the product and place a new order. We only accept returns placed online in our store
  • Can I return/exchange an item I was gifted?
    Returns can only be created by the original purchaser. We are only able to create returns, exchanges are not available.
  • How long can a return take to complete?
    Once a return has been sent back, please allow 10-14 business days for transit time. Once our facility has received the return, allow for an additional 5-10 business days for the refund to be completed back to your original form of payment.
  • When Will I Receive My Order?
    Delivering inside the US takes around 5-6 Work days subsequent to delivery out. Global conveyances fluctuate and are assessed at half a month for conveyance. Conveyance to certain nations might require as long as about a month because of wild custom leeway delays.
  • Can I use multiple methods of payment?
    At this time, we accept Debit Cards, Credit Cards & Paypal as a form of payment per order.
  • What should I do If I received an error at checkout?
    Trying to place an order and all of a sudden "an error occurred"? Here are a few things you can check: 1. Did you enter your card number correctly? 2. Did you enter the correct expiration date? 3. Did you enter the correct authentication code? 4. Does the billing address associated with your card match the billing address you entered at checkout? 5. Does the account you're using to pay with have sufficient funds? In the event that you've checked the entirety of the abovementioned you actually get this blunder message, contact your bank for additional help.
  • Why is my Pre-paid Debit Card declined?
    Pre-loaded Charge Cards should be enrolled or actuated prior to involving them in online buys. Alternatively, you might experience a bombed exchange or an approval hold/forthcoming charge. You can enact them by adhering to the directions on the card or reaching their own help groups
  • How do I know if my order is being processed
    After placing your order normally within 15 or less, you'll receive an order confirmation email.
  • I Have Not Received My Order Confirmation, What Should I Do?
    Contact us right immediately & we'll look into the matter in an instant.
  • Why am I missing an item from my order?
    In the event that your request contains numerous things, they might be sent independently. We transport from different areas to guarantee you accept your things as quick as could be expected. In the event that a thing is absent from your request, it very well might be getting ready to transport or currently in course to follow through on an alternate day.
  • Do I have to pay for shipping when I'm buying my product(s)?
    Short answer, NO! Regardless of what item you are buying, YOU DON'T HAVE TO PAY FOR SHIPPING. MEANING THAT SHIPPING IS FREE OF CHARGE!!
  • Do You Ship Worldwide?
    It simple words, YES WE DO!
  • Why is my order delayed?
    We give a valiant effort to convey your request on time, yet upgraded security practices and high request volume in some cases dial us back. After a request sends, your bundle could be postponed by conveyance issues like extreme climate, a deficient conveyance address, or provincial assistance delays.
  • What should I do if I didn’t receive my orders?
    The time transporter following data refreshes rashly, and your bundle could be conveyed within a couple of days. In the event that it's still before your assessed conveyance date, kindly hold tight, your bundle is coming. But if you have been waiting for so so long like over a 1.5 month or more please contact us and we'll look into the matter and we'll refund as you wish or after looking for reasons with the manufacturers.
  • Do You Ship To P.O. Boxes?
    Indeed we do (we favor it!), since we for the most part transport out by postal assistance.
  • Can I change my shipping address?
    Unfortunately, once an order has been submitted we are unable to cancel or modify. As long your order hasn't been submitted yet you can change it.
  • When will my order ship?
    Your order will be shipped within less than 30 days normally.
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